Icom Inc. Customer Success Story
After introduction of AI analyst to "habit", a business introducing website. The rate of new inquiries increased by 2.5 times.
"AI analyst shows specific areas of improvement that our website needs."
Could you provide information on Icom Inc.?
Icom Inc. is a real estate business. We rent trunk rooms to individuals and companies and are also involved in apartment rental and refurnishing. Icom Inc. leases apartments that landlords have difficulty renting. We redesign rooms and apartments and then once again rent the apartments.
What do you think about the role of your website?
Our website is very important to our business. In the past, people used to use Townpage or advertising display. But now 80-90% of inquiries come from our website.
Why did you decide to use AI analyst?
Website analysis is difficult and challenging. Through AI analyst we can By using AI analyst we are able to standardize tasks and save on costs.
What kind of improvements did you make in your website after the introduction?
Our business introducing website "habit" includes web pages regarding individual business divisions. For each top page, we displayed phone numbers for inquiry and placed banners that people could click on to easily call us.
How was the outcome?
In general, the number of visits to the web pages, the number of clicks on the banner, and the CVR increased. This shows how AI analyst was effective.
Did something change in the vicinity of introduction?
Website enhancement is both difficult and challenging. AI analyst showed explicit and informative methods of website improvement. AI analyst has been extremely helpful for our business.