GMO CLOUD K.K. Customer Success Story
GMO Cloud K.K.’s web page CVR - (rate of contribution) doubled after AI analyst was introduced to the Cloud service "GMO CLOUD ALTUS".
"GMO CLOUD’s web page CVR - (rate of contribution) doubled after following AI analyst’s advice."
Could you give me some information about GMO CLOUD K.K.?
GMO CLOUD K.K. has operated servers for more than 130,000 companies since 1996.
It has more than 6,000 sales agencies in Japan and is currently providing the Cloud service "ALTUS".
What is the role of your website?
Our website is very important because it affects our business in terms of our website PDCA(Plan/Do/Check/Adjust) business process.
Why did you decide to use AI analyst?
Regarding web analytics, I believe that relying on individual staff analysis skills is a risk. I expected AI analyst to decrease our risk and reduce employee resources needed to complete AI analyst tasks. We are very pleased with the results. AI analyst has exceeded our expectations and we are very pleased with the service.
How do you feel about AI analyst?
AI analyst gives us advice based on data and human advisor consultant support for website for methods to improve our site. AI analyst is a an excellent service.
Could you provide us some specific numbers after AI analyst was introduced?
What stood out was that our CVR - (rate of contribution) doubled from 1% to 2%.
What do you expect is the future of AI analyst?
AI analyst is even better than I expected, an amazing service that will continue to develop and grow.